Today we receive this support maintenance notification email directly from greengeeks support team, notifying us that there will be a hardware upgrading work schedule at 11th january 2009, and will cause 10 minutes of server downtime. Although the downtime is very low, about 5 to 10 minutes, we are glade that greengeeks support team took the initiative to get us notify. This is to avoid frustration and any inconvenient caused by the service downtime.
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“In an effort to further improve reliability and I/O performance we are upgrading our hardware RAID cards to enable new reliability and performance features. The server must be safely shut down, un-racked, hardware RAID card upgraded, re-racked and booted up… This will be performed on each server and will take about 5-10 minutes. You will only experience the expected outage once per server… Real time updates will be made online.“
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GreenGeeks hosting package are with great customer support and technical support. With our own greengeeks account, we are experiencing this ourself. Recently, we have the opportunity to initiate an online live chat with green geeks support. For customer convenient, the green geeks live chat link is placed on greengeeks homepage, click on it will bring up the live chat popup as following. Forward your website problem, web hosting account problem or website downtime to technical support. Get them informed, and they will identify your problem and get it solved on the spot.
Beside offering online live chat support, greengeeks support also available via 24/7 phone support and email support. You can visit the greengeeks contact us webpage to find the technical support number: 1-877-ECO-SITE
Following are the greengeeks support email and other department email that you can use:
- GreenGeeks Support: Support@GreenGeeks.com
- GreenGeeks Billing: Billing@GreenGeeks.com
- GreenGeeks Sales: Sales@GreenGeeks.com
- GreenGeeks Affiliates: Affiliates@GreenGeeks.com
Before you signing up with greengeeks hosting, you can use our greengeeks coupon for $25 dollars special discount. Get the green geeks coupon from our homepage.
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If you are green geeks new customer and signup their web hosting services recently, you can get this free website migration service from greengeeks today! Get greengeeks assistant to migrate your website over to greengeeks green hosting. There are few hosting company that offering this services for free too, for example hostgator hosting. And some others are charging some fees for migration work, for example ix web hosting. And here at green geeks, its a free services that you can use.
This green geeks migration services is complete, and its not just help you to move files, database, and emails.. its also assist on domain transfer and domain dns change too. If you are planning to transfer domain to green geeks web hosting, this is the free service that you can use as well.
Green geeks hosting is selling at $6.95 per month, and its come with free website migration service.
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