Today we receive this support maintenance notification email directly from greengeeks support team, notifying us that there will be a hardware upgrading work schedule at 11th january 2009, and will cause 10 minutes of server downtime. Although the downtime is very low, about 5 to 10 minutes, we are glade that greengeeks support team took the initiative to get us notify. This is to avoid frustration and any inconvenient caused by the service downtime.
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“In an effort to further improve reliability and I/O performance we are upgrading our hardware RAID cards to enable new reliability and performance features. The server must be safely shut down, un-racked, hardware RAID card upgraded, re-racked and booted up… This will be performed on each server and will take about 5-10 minutes. You will only experience the expected outage once per server… Real time updates will be made online.“
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